Macrossan & Amiet accepts payments by way of cash, direct deposit into our Trust Account, credit card payments either via telephone, in person at reception or using Westpac’s secure PayWay facility here on our website.

Online payment options will provide a receipt that identifies the payment amount that will be credited to the invoice you have nominated in the reference field.  Please ensure you record the receipt number for proof of payment.

Once payment has been attended to could you kindly email our Accounts Department to advise of payment and to which matter or invoice payment is to be allocated to.

Where an error has been made by the PayWay banking facility which results in an overpayment being made, the bank in consultation with the client, will provide a refund by cheque payable for the full amount of the overpayment. Cheques will be banked into the clients nominated bank account provided on the “Refund Request” form.  All requests for refunds should be provided in writing to the Accounts Department, preferably using the Firms “Refund Request” form available from reception or downloaded from our website.  All requests will be considered on a case-by-case basis and the decision by Macrossan & Amiet is final.

Clients may terminate their retainer and withdraw its instructions at any time and for any reason.  The Firm may charge the Client for costs and outlays incurred up to the time of termination of retainer.  Once notified in writing, a refund may be issued for the component of services that have not been utilised. We are entitled to retain any costs and outlays for any services provided.

Requests for refunds will be acknowledged by email within two (2) business days and we will endeavour to process and transact within 14 working days of the acknowledged date provided that any overpayment can be confirmed with the relevant banking institution.


All monetary values are in Australian Dollars (AUD$).

Call (07) 4944 2000