Subscribe
We are often contacted by people who have sustained injury in a motor vehicle accident asking for advice as to what they should do and what their rights are.
If you are unlucky enough to sustain injury in a motor vehicle accident the first thing you should do is seek appropriate medical advice and treatment.
All States in Australia have Compulsory Third Party (“CTP”) insurance. CTP insurance cover forms part of the registration on every vehicle. CTP cover will be available to injured persons even if a vehicle is unregistered, although in that case the Nominal Defendant becomes liable as if it were the CTP insurer.
CTP insurance is only concerned with personal injury arising from motor vehicle accidents and does not cover any property damage.
The first step if you are injured is to contact a Mackay personal injury lawyer and complete a Motor Accident Notice of Claim Form and provide that to the CTP insurer together with a Medical Certificate in the approved form.
Ideally this should be done as soon as possible as the CTP insurer can then be asked to fund rehabilitation and medical treatment costs.
There is a time limit to give the claim form which is either nine months from the date of accident or one month after retaining a lawyer.
In order to complete the claim form you will need the registration number of the at fault vehicle. If you do not have the registration number a solicitor will be able to assist in obtaining this information together with the Police Report.
A claim will usually be settled by negotiation with the CTP insurer. How quickly this happens usually depends on the nature of your injury and how long it takes to recover, or for the injury to be considered stable.

About the author
Stuart Naylor
Managing Director
LLB, BCom
Stuart Naylor commenced working at Macrossan & Amiet in 1996 after having completed Bachelor of Commerce and Bachelor of Laws Degrees. Stuart became a partner in the firm on 1 August 2004. Stuart has experience in a wide range of litigation including damages claims for negligence and breach of contract, property disputes, building and construction disputes, professional negligence claims, and employment matters.
Stuart lives in Mackay with his wife, Debbie and three daughters, Brooke, Reese and Kaitlin. Outside of work Stuart is a director of the Whitsunday Anglican School and the Secretary of Macrossan & Amiet Charitable Foundation.
About Macrossan & Amiet Solicitors
For over 100 years, Macrossan & Amiet Solicitors has been a leading local law firm in Mackay, with offices in Proserpine and Cannonvale servicing the Whitsundays region. Our experienced solicitors provide professional legal services to individuals, families and businesses across regional Queensland.
Whether you need representation in court, assistance buying or selling property, or advice on protecting your assets, our Mackay lawyers are committed to achieving the best possible outcome for you.
More Articles from Macrossan & Amiet Solicitors
News and Insights
Macrossan & Amiet congratulates Dyane Norton on promotion to Senior Associate
We are delighted to announce that Dyane Norton will be promoted to the position of Senior Associate at Macrossan & Amiet, effective 1 July 2026.

Quality Business Awards — Recognising Excellence and Trust
Our Criminal Law and Personal Injury teams receive Quality Business Awards recognition, celebrating exceptional service, professionalism, and commitment to client outcomes.

AML/CTF Reforms Are Coming: What Our Clients Need to Know
Australia’s AML/CTF reforms introduce new obligations for lawyers and other professionals from 1 July 2026, requiring client verification, due diligence and transaction scrutiny to prevent money laundering and terrorism financing risks.

Leaving Violence Program
The Leaving Violence Program provides financial assistance and support for eligible victim-survivors leaving intimate partner violence relationships, helping them rebuild safely.